SMS Consent Policy
Last Updated: June 12, 2025
At ATL Towing Bros., LLC, we are committed to transparent and compliant communication with our customers. This SMS Consent Policy outlines how we obtain your consent to send you text messages related to our services.
How We Obtain Your Consent (Verbal Opt-In)
When you contact ATL Towing Bros., LLC for roadside assistance or towing services, our dispatch agents will verbally request your consent to send you service-related text messages. This process ensures you are fully aware of and agree to receive these communications.
Our agents will use a script similar to the following:
"As part of our towing service, we can send you text message updates about:You'll receive 1-3 messages per service request. Message and data rates may apply, depending on your mobile phone service plan. You can opt out anytime by replying STOP to any message. Our Privacy Policy and Terms of Service are available on our website for more details.
- Service arrival notifications
- Location request links
- Service completion confirmations
Do you consent to receive these service-related text messages?"
Your verbal "yes" or affirmative response indicates your consent to receive these messages.
Types of Messages You Will Receive
- **Service Updates:** Notifications regarding the status of your towing or roadside assistance request.
- **Arrival Notifications:** Alerts when our service provider is approaching your location.
- **Location Requests:** Links to securely share your precise location for faster service.
- **Completion Confirmations:** Messages confirming the successful completion of your service.
These messages are transactional and directly related to the service you have requested. We do not send marketing or promotional messages via this service.
Opting Out
You can revoke your consent and opt out of receiving SMS messages at any time by replying **STOP** to any message you receive from us. You will receive a final message confirming your opt-out.
Message and Data Rates
Standard message and data rates may apply for any messages sent to or received from us. Please consult your mobile carrier for details on your plan.
Privacy and Security
Your privacy is important to us. The information collected through SMS interactions will be used solely for the purpose of providing the requested services and will be handled in accordance with our Privacy Policy. We do not share or sell your SMS opt-in information or data with third parties for marketing purposes.
Contact Us
If you have any questions about our SMS Consent Policy or our text messaging practices, please contact us at: